Delhi: Two weeks left, paying property tax online a nightmare | Delhi News – Times of India

NEW DELHI: With barely two weeks left for filing the advance property tax online, residents continue to face numerous issues while depositing it and many of them can’t complete the process even after multiple attempts.
Many residents complained that their old 15-digit Unique Property Identification Code (UPIC) was not being accepted and they had to register afresh for accessing the protal. Even after that, the legacy details aren’t visible, they alleged. The receipts of last year’s transaction are also not available online, which questions the purpose of spending so much on developing the portal, said a resident of CR Park.
“While the corporation motivates residents so much for filing the tax online, their own system is not operating properly, which is why they are now holding camps. This is dissuading those who want to use the facility from home,” said the resident. Those who managed to get into the portal after fresh registration complained that the system was working slow, and they weren’t receiving the OTP. Many residents also said they hadn’t even received their UPIC card.
Anita Banerjee (name changed), a resident of Mayur Vihar, said she had tried to deposit the tax last week, but failed. “The system was hanging repeatedly, and I didn’t get the OTP. I made another attempt this Wednesday and, thankfully, succeeded,” she said.
Hardeep Singh Bhalla, a residents’ welfare association (RWA) member at Sainik Farm, said the corporation had organised multiple camps in the area. “But only 500 of the 3,000 UPIC cards have been received. Residents are also finding it difficult to get previous records verified,” he alleged.
To solve the UPIC issue, Municipal Corporation of Delhi (MCD) has decided to allocate a nine-digit alpha numeric number for each property in future, said officials. “It has been observed that the users/taxpayers are creating multiple UPIC IDs for the same property while filing details online. This usually happens when a taxpayer forgets the first ID and applies for a fresh one. Now we will issue the nine-digit number for each property, then the UPIC card,” said an official.
On missing records, the official said only last year’s payment information could not be reconciled and receipts could not be generated in some cases. “The bank has now completed the work and the information will soon be uploaded online. The system is, however, showing all records prior to 2021,” he claimed.
The corporation seems to have no plan to extend the June 30 deadline. It has, however, decided to open the zonal offices for collection on Saturdays too. To avoid delay, MCD is also arranging multiple camps and collecting cheques from RWAs and asking residents to make almost the same payment as the last year in case of missing details.
But residents are questioning the purpose of promoting the online concept when the problems couldn’t be fixed even years after introducing the system. “Once a challan is generated, no correction can be made. In case of resales, OTPs are still going to old owners and corrections of data are not made online in some cases,” alleged a member of GK-II RWA.
“With a few days left, the rush has increased online, which may have led to slow functioning. Things have improved this year and the majority of people are not facing any problem,” claimed a civic official.

Atul Tiwari

Atul Tiwari

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